• Duration: 4 months
• Overview: Training in airport operations, baggage handling, customer service, and more.
• Eligibility: Minimum 10+2 qualification.
• Placement Assistance: Yes
• Key Topics:
• Airport Operations
• Baggage Handling
• Ticketing Software (GDS)
• Check-in Procedures
• Crisis Handling

The Airport Ground Staff Training Program at AVIANTA is tailored for those who aspire to work in vital on-ground operations that ensure smooth functioning at airports. This includes training in check-in services, baggage handling, airline reservation systems, ticketing, security procedures, and customer interaction.

Students are also taught aviation terminology, crisis management, and grooming skills, making them job-ready for various positions such as customer service agent, ramp officer, and ticketing executive. The curriculum includes live simulations and role plays to build real-world confidence.